100 Commercial Dr, Pearl River, LA 70452, USA
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Turnaround Time
1 comment

I ordered 2 weeks go while a sale was going on. I was able to get a few items I wanted but most were sold out which is understandable.

It says 7-10 days shipping well I haven’t even gotten an email saying it’s been shipped. At first I didn’t trip I figured they were swapped with orders but when I have to email customer service because I didn’t see a phone number and get NO RESPONSE that is bad for business. I’m so disgusted because I at least expected a response apologizing for the delay.

It only takes 1 bad experience for me to leave it alone and I’ll never order from The Crayon Case again. Highly disappointed

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

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Hello..., I ordered 2 Box Of Crayons Palettes, 2 packs of brushes, 2 chalk dusts.., 2 sets of eraser sponges..., received my package and was missing the palettes.. I’ve sent 5 emails...

no response.

I’ve left dm’s and comments.. still nothing

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