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I ordered 2 weeks go while a sale was going on. I was able to get a few items I wanted but most were sold out which is understandable. It says 7-10 days shipping well I haven’t even gotten an email saying it’s been shipped. At first I didn’t trip I figured they were...
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Anonymous
Hanna

Hello..., I ordered 2 Box Of Crayons Palettes, 2 packs of brushes, 2 chalk dusts.., 2 sets of eraser sponges..., received my package and was missing the palettes.. I’ve sent 5...

2.3
Pearl River, Louisiana
#1421431
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Resolved
Its been MONTHS!!!! I was contacted by The Crayon Case about being a Crayon Cutie on the PR List! I was so excited I literally had tears because I love their products and they recognized my talent! Ive been contacting them every week and they told me to contact the PR...
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3.3
Pearl River, Louisiana
I liked
  • Products
I didn't like
  • Management
  • False advertisement
  • Customer service
#1399267
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I ordered a few items from this company during a recent sale they had the computer system changes addresses to fit their system generated zip codes my items were received damaged and broken I have been going back and forth for weeks trying to get the items I paid for,...
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2.0
#1396351
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The Crayon Case - Excellent Merchandise and Great Service

I purchased my order on the December 19th my order was shipped on the December 21st and I received it today. I e-mailed customer service for tracking status and they replied back that email responses volume was high and they apologize for the confirmation delay. I expected to wait due to the holiday and closure of postal service also. I am truly appreciative, grateful, and amazed that my order came so fast even without the tracking info. I will continue to support these ladies NO MATTER WHAT! No I don't work for them nor do I know them personally. I'm here to give others my honest experience and the company my honest review. Don't allow negative reviews dicourage you from purchasing. I almost did and my experience purchasing with the company was absolutely handled professionally ladies on all accounts.
4.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1431222
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The Crayon Case in Pearl River, Louisiana - Rachet

ughhhhhhh they send broken products, the customer service sucks and when they respond they are ignorant. lets also say when you complain they go on social media and bash people
1.7
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Pearl River, Louisiana
I didn't like
  • Raynell
  • Customer service
  • False advertisement
#1439437
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The Crayon Case in Pearl River, Louisiana - Own just petty and horrible

When asked about the product she get on instagram and belittles the customers. Her products are low quality and her attitude is also
2.2
Details
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
Website
Pearl River, Louisiana
Product
I didn't like
  • Raynell
  • Management
  • Instagram post
#1439433
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Fraud False Advertising I ordered my daughter birthday gift during this company’s cyber Monday sale well I can see if she truly made a million dollars his she did it she took money on orders she could not supply the merchandise for. This should be against the law! They...
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Anonymous
Cheri

It's a start-up company, and with a millions dollars in sales in an hour and a half....would you not possibly expect certain items to sell-out? Also, there are PLENTY business...

Anonymous
Imsoochi

I’m confused. She didn’t take your money. She emailed you with an update and gave you your money back. That’s happened to me with Old Navy plenty of times. I don’t get your an...

1.0
#1424060
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I received an gift card for CHRISTmas from my lovely daughter. She said she was having trouble purchasing them which was a red flag then she said but she wanted me to have it. Fast fwd....I ordered the dual eyebrow brush and clean kisses lipgloss. The items are...
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1.3
#1441745
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This company actually uses USPS for shipping, not UPS. We should all know the difference between the two. These are two different companies and one is ran by the government. Let's start there. Second, if a company IMMEDIATELY refunds you, be happy!!! She could have...
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4.5
#1425870
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The Crayon Case - Shipping dept. need to step up!

I ordered something over 1 month ago...Items had not been shipped to this day :( kinda frustrating!
#1428361
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